What Happens When Good People Stay? The Leadership Value of Retention
Lately, as a lifetime learner, I have found myself thinking more about my doctoral work in Organizational Leadership, and more specifically, about a simple question: What does good leadership look like in an organization? The first thing that comes to my mind is my phenomenal staff at the community where I spent 18 years. I miss them! I miss the relationships, the laughter, the hard conversations, and most of all, the people who showed up every day and cared deeply about the residents we served. As I reflected on those years, I started thinking about what made that team work and why so many people stayed for so long. That led me to do a little research on psychological safety and organizational learning. In her seminal 1999 article, Psychological Safety and Learning Behavior in Work Teams, Amy Edmondson takes a different approach to understanding learning in organizations buy examining, "to what extent and under what conditions learning occurs naturally in organizational wor...